Privacy policy

Last updated: October 29, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required).

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Carbonell Media.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website, among its many uses.
• Country/State refers to: California, United States.
• Device means any device that can access the Service, such as a computer, a cell phone or a digital tablet.
• Do Not Track (DNT) is a concept that has been promoted by U.S. regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
• Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual. We use “Personal Data” and “Personal Information” interchangeably unless a law uses a specific term.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company or to perform services related to the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the IP address and time of a request).
• User means any individual who accesses or uses the Service.
• Website refers to Carbonell Media, accessible from https://carbonellmedia.com.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

When You send an inquiry through the contact form on Our Website, We ask You for the following information. Only Your name, email address and message are required:

• Name
• Email address
• Phone number (optional)
• Company or brand name (optional)
• The services You are interested in (optional)
• Your message

Usage Data

Usage Data is collected automatically when using the Service.

When You send an inquiry, Our form provider also records Your Device's Internet Protocol address (IP address), Your browser type, the address of the page You came from (the referrer) and the date and time of the submission.

When You visit Our Website or play one of Our videos, the companies that deliver Our pages and videos receive Your IP address and basic details of the request, such as the page or file requested, Your browser type and the time, and may keep them in their server logs for security and troubleshooting. We do not use this information to identify or follow individual visitors.

Tracking Technologies and Cookies

Our Website does not use Cookies, web beacons, pixels, analytics tools, advertising tags or similar tracking technologies, and it does not store any information on Your Device. The emails We send do not contain tracking pixels or tracked links.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain Our Service.
• To respond to You and work with You: to answer Your inquiry and, if You become a client, to prepare quotes and carry out the work You engage Us to do.
• To contact You: To contact You by email or telephone about Your inquiry or the services You have engaged Us for.
• To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that You have already purchased or inquired about. We send such marketing communications only where permitted by applicable law: where prior consent is required (for example, under the laws applicable in the EEA and the UK), We will send them only with Your consent; otherwise, We may send them until You opt out. You may opt out or withdraw Your consent at any time by using the unsubscribe link in any marketing email We send or by contacting Us.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service users is among the assets transferred.
• To understand what brought You to Us: We may look at the referring page recorded with Your inquiry to see which of Our posts or campaigns led to it.

We may share Your Personal Data in the following situations:

• With Service Providers: We may share Your Personal Data with Service Providers to host Our Website, receive and filter inquiries, deliver Our videos and handle Our email, as described under “Service Providers” below.
• For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

We do not sell Your Personal Data, and We do not share it with third parties for their own marketing or advertising.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

We keep the information You send through Our contact form, and the emails We exchange with You, for as long as We need it to respond to You, to work with You if You become a client, and for Our business records. If You unsubscribe from Our marketing emails, We stop sending them but may keep Your email address to record that You opted out. Server logs kept by Our hosting providers are retained according to their own schedules.

You may request information about how long We will retain Your Personal Data by contacting Us.

When We no longer need Personal Data, We delete it. Residual copies may remain in backups for a limited period and are not restored except where necessary for security, disaster recovery, or legal compliance.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and, where relevant, supplementary measures. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may contact Us at any time to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Service Providers

• Netlify, Inc. hosts Our Website and receives and stores the inquiries You send through Our contact form, with the details described under “Usage Data”. Their Privacy Policy can be viewed at https://www.netlify.com/privacy/
• Akismet (Automattic Inc.) checks each inquiry for spam on Netlify's behalf, using its contents, Your IP address and Your browser details. Their Privacy Policy can be viewed at https://automattic.com/privacy/
• Cloudflare, Inc. runs Our domain's DNS and delivers the videos in Our portfolio, so it receives Your IP address when You play one. Their Privacy Policy can be viewed at https://www.cloudflare.com/privacypolicy/
• Google Workspace (Google LLC) hosts Our email, where Your inquiry arrives and from which We reply. Their Privacy Policy can be viewed at https://cloud.google.com/terms/cloud-privacy-notice

We also use Google Search Console to see how Our Website appears in Google Search. It needs no code on Our Website and gives Us only aggregated search statistics, not information about individual visitors.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

• Google Workspace Their Privacy Policy can be viewed at https://cloud.google.com/terms/cloud-privacy-notice

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

We do not track visitors to Our Website over time or across third-party websites, and no third party collects Personal Information about Your online activities over time or across different websites through Our Website. Because there is no tracking to switch off, Our Service works the same whether or not Your browser sends a Do Not Track signal.

Some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Children's and Minors' Privacy

The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16.

If You are a parent or guardian and You believe Your child has provided Us with Personal Information, please contact Us. If We become aware that We have collected Personal Information from anyone under the age of 16, We will take steps to remove that information from Our servers as soon as reasonably possible.

Some countries and states set a higher age at which an individual can consent to the processing of their own Personal Information. Where We rely on consent as a legal basis and the law applicable to a User sets an age higher than 16, We may require the consent of that User's parent or guardian before We collect and use their Personal Information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

When We make changes, We will update the “Last updated” date at the top of this Privacy Policy. If a change is significant, We will also post a prominent notice on Our Website.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

• By visiting this page on Our Website: https://carbonellmedia.com/contact/